Top 10 BPO Companies in Bangladesh
Updated: Nov 13
It was around 2007 that the BPO Industry started in Bangladesh. Many years have passed since then and today Bangladesh is considered to be among the world’s leading outsourcing markets, with over 200 - 300 different BPO and IT companies providing their services to foreign businesses in many sectors.
Many foreign prospects are now looking to outsource their work to Bangladesh rather than to India, China, or the Philippines, due to the rising costs in these places and due to the fact that Bangladesh's BPO sector has been able to provide the same quality, if not better, as that provided by the competitors in India or Philippines.
Here is our list of top 10 outsourcing companies in Bangladesh (we included), whom you may want to hire for your business solution needs:
Founded in 2013, by Mikko Tamminen, it was built as an outsourcing company to service large
businesses and fast-growing companies in Europe. What started as a startup in 2013 with only 4 employees in a small office is now a global team of professionals with over 800 employees working in offices based in London, Stockholm, Helsinki, and Dhaka. Its current expertise range from Content Moderation, Transcription to Online Data Collection and Call Center Auditing.
A sister concern of IPE Group UK, Genex is another leading outsourcing company in Bangladesh, with a multinational team of experts around the globe. Its current clientele consists of corporations in the Telecom Industry, Banking Sector, Government, and Retail Industry. A major part of its services includes Inbound and Outbound Customer Service, as well as Digital Services and Backoffice Management.
ASL is a startup BPO firm founded by Zayed Ahmed. It currently provides round-the-clock 24/7 Back End Office Support to a large number of Real Estate and Asset Management Companies in the USA. It also provides support in areas such as Virtual Assistance, Customer Care Support, Call Center Services, and Data Entry. Another major sector that it has expanded its services to, is Digital Marketing (SEO, SEM, and SMM) to small and medium-sized companies. One of its largest successes in 2017-18 has been to partner up with European and Chinese businesses in handling back-end projects.
SEBPO is one of the first BPO companies founded in Bangladesh. It is backed by one of the largest conglomerates in this country and currently has around 500 employees providing services to US companies such as AOL, AdTheorent, and ScrollMotion. Its expertise includes but is not limited to Digital Advertising Operations, Application Development, and Quality Assurance services.
Digicon is a call center service provider in Bangladesh, it has been providing its Outbound and Inbound Customer Service Support to the Commercial Vehicle Industry, Banking Companies, Pharmaceutical Industry, Multinational Beverage and Electronics Companies, generating an annual revenue of about $350,000 USD.
FifoTech was founded by Towhid Hossain who is currently its Managing Director & CEO. It is one of the oldest Contact Center, that has been providing its services since its inception in 2004. Other Areas that it has expertise in are Finance Accounting Outsourcing, DLP Solutions, and Human Resource Management.
Skytech Solutions LLC is one of the first BPO companies in Bangladesh. It was founded by Musnad E. Ahmed and primarily offers it's business solutions services in Inbound and Outbound Calling and in Customer Care Support.
Aamra Outsourcing LTD is a sister concern of Aamra Companies a leading business corporation that has its operations in Textiles, Information & Communication Technologies, and Lifestyle Services.
Syntech provides its services in the areas of Software and Mobile Application Development, as well as Web Design and Web Developing. Its clientele includes Australian Stone house, Pinstripe UK, and Decen Decor (Dubai) among others.
Business Consulting Services, is a member of BDO International Limited, a UK-based company. Its expertise is in the areas of Accounting and Financial Support, Payroll, HR Outsourcing, and Recruitment Services.
The blog is written by Zayed Ahmed, Founder, and CEO of ASL BPO.