Top 10 BPO Companies in Bangladesh - 2023
Updated: Jan 5
It was around 2007 that the BPO Industry started in Bangladesh. Many years have passed since then and today Bangladesh is considered to be among the world’s leading outsourcing markets, with over 200 - 300 different BPO and IT companies providing their services to foreign businesses in many sectors.
Many foreign prospects are now looking to outsource their work to Bangladesh rather than to India, China, or the Philippines, due to the rising costs in these places and due to the fact that Bangladesh's BPO sector has been able to provide the same quality, if not better, as that provided by the competitors in India or Philippines.
Here is our list of the top 10 outsourcing companies in Bangladesh (we included), whom you may want to hire for your business solution needs:
Founded in 2013, by Mikko Tamminen, it was built as an outsourcing company to service large
businesses and fast-growing companies in Europe. What started as a startup in 2013 with only 4 employees in a small office is now a global team of professionals with over 1000+ employees working in offices based in London, Stockholm, Helsinki, and Dhaka.
Its current expertise range from Content Moderation, Transcription to Online Data Collection and Call Center Auditing.
Genex Infosys LTD.
A sister concern of IPE Group UK, Genex is another leading outsourcing company in Bangladesh, with a multinational team of experts around the globe. Its current clientele consists of corporations in the Telecom Industry, Banking Sector, Government, and Retail Industry.
A major part of its services includes Inbound and Outbound Customer Service, as well as Digital Services and Backoffice Management.
ASL is a startup BPO firm founded by Zayed Ahmed. It currently provides round-the-clock 24/7 Back End Office Support to a large number of clients in the USA, Spain, Hungary, and Australia.
It also provides support in areas such as Virtual Assistance, Customer Care Support, Call Center Services, and Data Entry.
Another major sector that it has expanded its services to, is Digital Marketing (SEO, SEM, and SMM) to small and medium-sized companies.
One of its largest successes in 2022 has been to partner up with European and Australian businesses in handling back-end projects.
Service Engine BPO
SEBPO is one of the first BPO companies founded in Bangladesh. It is backed by one of the largest conglomerates in this country and currently has around 500 employees providing services to US companies such as AOL, AdTheorent, and ScrollMotion.
Its expertise includes but is not limited to Digital Advertising Operations, Application Development, and Quality Assurance services.
Digicon Technologies LTD.
Digicon is a call center service provider in Bangladesh, it has been providing its Outbound and Inbound Customer Service Support to the Commercial Vehicle Industry, Banking Companies, Pharmaceutical Industry, and Multinational Beverage and Electronics Companies, generating an annual revenue of about $350,000 USD.
FifoTech was founded by Towhid Hossain who is currently its Managing Director & CEO. It is one of the oldest Contact Centers, that has been providing its services since its inception in 2004. Other Areas that it has expertise in are Finance Accounting Outsourcing, DLP Solutions, and Human Resource Management.
Skytech Solutions LLC
Skytech Solutions LLC is one of the first BPO companies in Bangladesh. It was founded by Musnad E. Ahmed and primarily offers it's business solutions services in Inbound and Outbound Calling and in Customer Care Support.
As of 2022, they have 350+ employees and are rapidly expanding.
Synergy Solutions is another one of the top BPO companies in Bangladesh. It was co-founded by Arman Kabir and Arefin Abir in 2012.
Although they are primarily a call center, they also provide services in the areas of virtual assistance, chat support service, SEO, and social media marketing.
Currently, they have 100+ employees and provide services to clients in the USA, Europe, and Australia.
Syntech Solutions LTD
Syntech is an ISO-certified company that provides its services in the areas of Software and Mobile Application Development, as well as Web Design and Web Developing.
Its clientele includes Australian Stone house, Pinstripe UK, and Decen Decor (Dubai) among others.
Lastly, Avian BPO is another one of the top BPO firms in BD that was founded by Robin Kumar Paul in 2015.
They provide one-stop-solution services to eCommerce businesses in helping their businesses grow.
They also provide Web development. graphics design and digital marketing services as well as call center services to their clients.
The video link here shows their CEO taking an interview with Apple Co-founder Steve Wozniak!
So there you have it, a list of some of the best outsourcing partners in Bangladesh. But how would you go about choosing the right partner?
Well from this list, you can go to their websites and do a bit more research on them, and then choose a few candidates whom you can email and set up a meeting to know further about their service.
Once you understand fully the capabilities of each of them choose the one that is most suitable to your needs and budget.
Hope this blog post helps you in choosing the right outsourcing partner from Bangladesh. Feel free to email us anytime if you need help with outsourcing services!
The blog is written by Zayed Ahmed, Founder, and CEO of ASL BPO.