Top 10 BPO Companies in Bangladesh - 2026
- Zayed Ahmed
- Dec 13, 2017
- 7 min read
Updated: Mar 11
It was around 2007 that the BPO Industry started in Bangladesh. Many years have passed since then, and today Bangladesh is considered to be among the world’s leading outsourcing markets, with over 300 different BPO and IT companies providing their services to foreign businesses in many sectors.
Many foreign prospects are now looking to outsource their work to Bangladesh rather than to India, China, or the Philippines, due to the rising costs in these places and due to the fact that Bangladesh's BPO sector has been able to provide the same quality, if not better, as that provided by the competitors in India or the Philippines.
In this article, not only will we discuss the top BPO companies in Bangladesh, but we will also discuss the ITES industry of Bangladesh, the associations that govern the BPO and IT firms, and the future prospects and growth of the BPO and ITES industry of Bangladesh.
ITES and BPO Industry Of Bangladesh
IT-enabled services, along with BPO, form the core of Bangladesh's digital outsourcing ecosystem, serving both local and global clients.
In 2025, Bangladesh's ITES market was projected to reach approximately USD 2.1 billion, of which outsourcing exports contributed nearly USD 900 million.
This surpassed the total earnings of Bangladesh's ITES and BPO industry in 2024 and was partly due to wider AI adoption and improved workforce skills.
Currently, the sector has created more than 70,000 jobs (through BPO and ITES companies), and by 2030, Bangladesh aims to increase its revenue from BPO and ITES to USD 5 billion and create more than 300,000 jobs for the youth in the industry.
There has been significant government support for the sector, especially through Tax exemptions, incentives on foreign remittance from clients, creating Hi-Tech parks, and through significant training programs initiated to upskill the youth workforce to be able to work in the BPO and ITES industry.
Associations that Govern The BPO Industry
The two major trade associations that support the BPO and ITES industry are the Bangladesh Association of Contact Center & Outsourcing (BACCO) and Bangladesh Association of Software and Information Services (BASIS).
BACCO is the apex trade body representing Bangladesh's BPO and Outsourcing Industry. It has helped with the recognition of the BPO sector in Bangladesh, contributed to the rapid export growth, supported the goal of reaching multi-billion dollar outsourcing revenue of the industry, and generated significant employment for newly graduated students in the sector.
Its objectives primarily are to:
Promote Bangladesh as a global BPO destination and a strong alternative to India and the Philippines.
Support policy advocacy with the government to foster the BPO industry's growth by facilitating the ease of doing business for BPO companies.
Improve industry standards and service quality by helping its members achieve ISO and other similar certifications.
Create employment opportunities for the youth and train them to be skilled in the BPO sector.
Attract foreign investment into outsourcing through joining international expos and partnering with international organizations.
As of 2026, BACCO has 460+ members and is steadily growing. Members include small startups to large outsourcing companies, as well as training institutes and other companies that provide peripheral support services to the BPO industry.
While BACCO represents the BPO sector of Bangladesh, BASIS represents the IT and ITES sector of the country. Among its 2000+ members are software development companies, IT consulting firms, SaaS providers, Mobile app developers, Fintech Startups, and other companies related to the IT sector.
Unlike BACCO, whose core objective is to expand the export from the BPO sector, BASIS aims to expand Bangladesh's software exports. It also aims to promote IT industry growth, improve global competitiveness, facilitate foreign market access, and support startups and innovation in the software development industry.
Top 10 BPO Companies of Bangladesh
Here is our list of the top 10 outsourcing companies in Bangladesh (we included), which you may want to hire for your business solution needs:
Founded in 2013 by Mikko Tamminen, it was built as an outsourcing company to service large
businesses and fast-growing companies in Europe. What started as a startup in 2013 with only 4 employees in a small office is now a global team of professionals with over 1000+ employees working in offices based in London, Stockholm, Helsinki, and Dhaka.
Its current expertise range from Content Moderation, Transcription to Online Data Collection and Call Center Auditing.
A sister concern of IPE Group UK, Genex is another leading outsourcing company in Bangladesh, with a multinational team of experts around the globe. Its current clientele consists of corporations in the Telecom Industry, Banking Sector, Government, and Retail Industry.
A major part of its services includes Inbound and Outbound Customer Service, as well as Digital Services and Backoffice Management.
ASL is a startup BPO firm founded by Zayed Ahmed. It currently provides round-the-clock 24/7 Back End Office Support to a large number of clients in the USA, Spain, Hungary, and Australia.
It also provides support in areas such as Virtual Assistance, Customer Care Support, Call Center Services, and Data Entry.
Another major sector that it has expanded its services to, is Digital Marketing (SEO, SEM, and SMM) to small and medium-sized companies.
One of its largest successes in 2022 has been to partner up with European and Australian businesses in handling back-end projects.
SEBPO is one of the first BPO Firms founded in Bangladesh. It is backed by one of the largest conglomerates in this country and currently has around 500 employees providing services to US companies such as AOL, AdTheorent, and ScrollMotion.
Its expertise includes but is not limited to Digital Advertising Operations, Application Development, and Quality Assurance services.
Skytech Solutions LLC is one of the leading call center and outsourcing solutions providers in Bangladesh, with over 700+ employees as of 2026.
It was founded by Musnad E. Ahmed and started primarily giving customer support services to merchant cash advance companies in the USA.
In the last 3 years, they have rapidly expanded their service base to different industries. In 2023, they became the official channel partner for Alibaba in Bangladesh. They have also launched their first global office in Texas, USA in 2025. Furthermore, they have also diversified their services in software development and digital marketing, with Marketor being their sister concern digital marketing agency.
Riseup Labs started as an indie mobile game development company in 2009. In 2013, they expanded to software development and, a few years down the line, partnered with local corporations and international NGOs.
In 2019, they entered the international market, registering their business in the USA, and expanded their services further.
In 2023, they expanded to the international BPO market by providing services such as customer support, virtual assistance, IT staff augmentation, etc.
Today, they have 300+ employees and are a globally recognized IT service provider.
BrainStation-23 is one of the leading software development companies in Bangladesh.
Founded in 2006, Brain Station has rapidly grown to a multinational company with offices in Germany, the UAE, Japan, the USA, and Malaysia, with over 500 employees working across the globe.
Services they provide include Staff augmentation, ML & AI development, Game Development, Data Engineering, Web & Mobile App Development, Cyber Security, etc.
Synergy Solutions is another one of the top BPO solutions providers in Bangladesh. It was co-founded by Arman Kabir and Arefin Abir in 2012.
They are primarily a call center, specializing in providing end-to-end services to Market Cash Advance companies in North America.
However, they also provide services in the areas of virtual assistance, chat support service, SEO, and social media marketing.
Currently, they have 300+ employees and provide services to clients in the USA, Europe, and Australia.
Syntech is an ISO-certified company that provides its services in the areas of Software and Mobile Application Development, as well as Web Design and Web Developing.
Its clientele includes Australian Stone house, Pinstripe UK, and Decen Decor (Dubai) among others.
Lastly, Avian BPO is another one of the business process outsourcing (BPO) providers in BD that was founded by Robin Kumar Paul in 2015.
They provide one-stop-solution services to eCommerce businesses in helping their businesses grow.
They also provide Web development. graphics design and digital marketing services as well as call center services to their clients.
The video link here shows their CEO taking an interview with Apple Co-founder Steve Wozniak!
Other Prominent BPO and ITES Companies in Bangladesh
Fifo Tech
FifoTech was founded by Towhid Hossain, who is currently its Managing Director & CEO. It is one of the oldest Contact Centers that has been providing its services since its inception in 2004. Other Areas that it has expertise in are Finance, Accounting, Outsourcing, DLP Solutions, and Human Resource Management.
Digicon Technologies LTD.
Digicon is a call center service provider in Bangladesh, it has been providing its Outbound and Inbound Customer Service Support to the Commercial Vehicle Industry, Banking Companies, Pharmaceutical Industry, and Multinational Beverage and Electronics Companies, generating an annual revenue of about $350,000 USD.
My Outsourcing LTD
My Outsourcing LTD, founded by Tanzirul Basher, is one of the trusted leaders in Contact Center Services and Enterprise Management Solutions in Bangladesh.
They provide their services to both local and global clients and have 300+ employees as of 2026.
The Kow Company
The Kow Company, although not BPO firm in the typical sense, specializes in providing AI modelling, Video editing, 3D modelling & rendering services to international brands.
Among their clients are renowned names such as Tommy Hilfiger, GAP, Spice Media, NUREG, Arcteryx, and Beyond Yoga, to name a few.
Conclusion
So there you have it, a list of some of the best outsourcing partners in Bangladesh. But how would you go about choosing the right partner?
Well from this list, you can go to their websites and do a bit more research on them, and then choose a few candidates whom you can email and set up a meeting to know further about their service.
Once you understand fully the capabilities of each of them choose the one that is most suitable to your needs and budget.
Hope this blog post helps you in choosing the right outsourcing partner from Bangladesh. Feel free to email us anytime if you need help with outsourcing services!
TOP Outsourcing Solutions Provider In Different Countries
Below are some of our most read articles about outsourcing solution providers from different countries:
The blog is written by Zayed Ahmed, Founder, and CEO of ASL BPO.
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This is a very informative list of BPO companies in Bangladesh, especially for those looking into IT-Enabled Services and Digital Marketing. It's great to see such a comprehensive overview. For businesses of all sizes, managing finances efficiently is key. If you're looking for a simple way to handle your billing, I'd recommend checking out Free Invoice Generator; it’s incredibly useful for creating professional invoices quickly.
Bangladesh's BPO sector has clearly evolved into a global powerhouse, offering quality that rivals traditional hubs like India and the Philippines. The growth of companies like Quantanite and Genex Infosys into multinational operations highlights the region's massive scale and expertise in sectors ranging from telecom to content moderation. This video extractor is so helpful.
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