Top 10 BPO Companies in the Philippines (2026 Rankings & Reviews)
Updated: Aug 24
“ The Philippine information technology and business process management industry is projected to generate $42 billion in export revenues in 2026 as it nears a milestone of 2 million workers, according to the sector’s primary trade group.” IBPAP (2026)
The Philippines is one of the countries that remained strong in terms of business. It is one of the fastest-growing economies in the ASEAN region and it comes with many advantages.
It has top-tier resources, manpower, a perfect business environment, and a business-friendly atmosphere to run successful Business Process Outsourcing services.
The cost-effective business process method has already collaborated with the country's 20 percent annual expansion rate of the country. As a leading BPO provider, the Philippines has dynamic services for administrative processes.
Below is a Comparison Chart of the Top 10 BPO Firms in the Philippines:
Company | Founded | Employees | Key Specialty | Price Band | Rating |
|---|---|---|---|---|---|
Accenture | 1985 (PH) | 799,000 (FY2026) Globally | IT outsourcing, consulting | 4.8 (G2) | |
Teleperformance | 1996 (PH) | 490,000 Globally | Customer experience | $17-42/hr | 3.6 (AmbitionBox) |
Cloudstaff | 2005 | 4,000+ | Accounting, custom software | 4.8 (Clutch) | |
Six Eleven Global | 2005 | 7200+ | Lead gen, document validation | $8-12/hr | 4.8 (Clutch) |
Infinit-O | 2005 | 1000+ | Data science, financial services, healthcare | <$25/hr | 4.1 (Clutch) |
Outsourced | 2012 | 1700+ | Customer service, FAO | 4.8 (Clutch) | |
DOXA7 | 2020 | 1000+ | Customer service, FAO | $2,300 to $3,440 per month | 4.8 (Glassdoor) |
StaffWiz | 2021 | 1000+ | eCommerce, Healthcare, fintech support | 4.7 (Clutch) | |
Sutherland Global | 1986 | 68000+ | Digital financial services | <$10-20/hr | 3.8 (Outsource Accelerator) |
Boldr | 2016 | 1700+ | B Corp-certified, eCommerce/SaaS | <$25/hr | 4.7 (Clutch) |
Let’s talk about some of the top BPO Companies in the Philippines; in this blog, we have included in details about the top 10 BPO firms.
Top 10 BPO Companies in the Philippines
Before talking about the available services in the Philippines, let's show you a list of 10 Business Process Outsourcing Companies in the Philippines. The companies are:
1. Accenture Inc.
Accenture is a global company that offers digital, cloud, and security services. Accenture Inc. takes pride in having the world's largest network of advanced technology and intelligent operations centers.
They currently serve clients in over 120 countries, offering interactive strategy and consulting, technology, and operations services. With offices in Manila, Cebu, and Ilocos, the corporation began operating in the Philippines in 1985 and now employs over 50,000 nationwide.
Clients who are large enterprises, multinational corporations, and government agencies that require large-scale, end-to-end business and technological solutions are best suited to hire Accenture. This includes Fortune 500 Global companies, Companies integrating core enterprise platforms like SAP, Oracle, Microsoft, Salesforce, or AWS, or Clients that want a single partner to handle everything from initial high-level strategy to massive cloud migration, AI deployment, and daily IT or business operations.
For platforms like Salesforce, Oracle, SAP, Adobe, and others, Accenture provides cutting-edge IT outsourcing solutions. Accenture Inc. has been named a leader in commerce services by independent research firms during the first quarter of 2021. It's highly deserving of its title, as this firm scored higher than many of its competitors in the Commerce Strategy Services criteria.
Accenture Inc. Philippines has established itself as a reliable name for large-scale companies that need proper commerce implementation for their day-to-day business, with industry-led experienced individuals leading the project.
If you’re looking to understand how much Accenture charges clients for its services, the table below provides pricing examples for some of its key services.
Outsourcing Service/Role | Approximate Price Range |
Analysts & Junior Consultants | $90 - $150 per hour |
Small # Developers | $5,715 per month |
Accenture Virtual Assistant Platform - Chatbot (5000 user interactions per day) | $21,825 per year |
AWS RedShift | $855 - $840 per month |
AWS Key Managed Services (KMS) | $210 - $277 per month |
For a full price breakdown of Accenture's services, click below:
Teleperformance, a French multinational corporation, is in great demand in the Philippines for its services to improve the customer experience.
Teleperformance began its journey in the Philippines in 1996 with its vision to have 'flexible solutions for an unpredictable world. It has slowly and steadily grown as one of the most preferred outsourcing options on international grounds.
This firm has served as a strategic partner to some of the world's largest companies in leading industries. Similar to Accenture, Teleperformance is also best suited for large Fortune 500 enterprises, global brands, and large governments projects. However, they specialize in providing large Fortune 500 enterprises, global brands, and governments that require massive scale, multilingual customer support, omnichannel digital integrations, and robust back-office outsourcing across heavily regulated or fast-moving consumer industries.
More than 45,000 people were employed by Teleperformance Philippines (also known as Telephilippines Inc.) as of 2021, and they were spread out throughout 22 facilities in cities including Manila, Antipolo, Baguio, Bacolod, Cebu, etc.
Teleperformance is also best known for white-glove customer service outsourcing; this means they provide a high-level, premium support experience. It goes far past basic tasks. It includes personal care, full setup, and complete cleanup.
According to recent research conducted by "Great Place To Work", 82% of the employees at Teleperformance agree that it's a great company to work for, with suitable work environments, compared to the usual 53 the employees who give this positive feedback in typical global firms.
For North American clients, below is the estimated pricing for support teams depending on whether you outsource onshore or nearshore:
Location Of Support Team Where Project Is Outsourced To | Price |
Nearshore Support from Latin America | 🕒 $17 - $24 / Hr |
US-Based Support Team | 🕒 $29 - $42 / Hr |
Offshore Support Team From The Philippines (estimated) | 🕒 $10 - $15 / Hr |
Initially established in 2005 in Australia, Cloud Staff was a company that primarily focused on software development for Western Markets.
As it expanded, in 2010, it identified itself as an emerging firm in the Philippines for outsourcing services, where it began with only a handful of staff. Soon enough, led by skilled management and experienced and motivated individuals, CloudStaff was able to achieve tremendous growth.
Today, CloudStaff has over 4000 employees across 13 different locations spread nationwide. In 2021, CloudStaff was named one of the best companies to work for in Asia by the HR Asia Awards.
They are particularly well suited for small and mid-sized businesses, as well as mid-market enterprises in Western markets, like North America, Australia, and the UK.
They are a great option for companies seeking to build dedicated, long-term remote teams, specially for services such as Customer Support & Call Center support, Accounting & Finance related service, IT & Software Development, Real Estate & Logistics and Digital Marketing & E-commerce.
Here is a price breakdown of some of their services, for a full price list for all their services you can go visit Cloudstaff's teambuilder calculator:
Outsourcing Service/Role | Cloudstaff's Price Per Month |
Amazon Virtual Assistant | $1,628 - $2,067 per month |
Digital Marketer | $1,400 - $1,848 per month |
Full Stack Developer | $1,958 - $2,833 per month |
Amazon FBA Specialist | $1,738 - $2,177 per month |
Accounting Officer | $1,628 - $2,177 per month |
Back-End Developer | $1,738 - $2,397 per month |
Copywriter | $1,628 - $2,067 per month |
eCommerce Assistant | $1,628 - $2,287 per month |
Front End Developer (HTML, CSS, Javascript) | $1,738 - $2,833 per month |
Real Estate Virtual Receptionist | $1,329 - $1,518 per month |
SEO Specialist | $1,518 - $1,848 per month |
Customer Service Representative | $1,400 - $1,518 per month |
Six-Eleven started its journey in 2005 with a small number of employees. This is one of the first Filipino-owned BPO firms in the industry. Six Eleven's approach to its business is solution-oriented, with its contact centers designed to provide the highest-quality solutions to its customers.
It's best suited for clients who are small- to enterprise-sized businesses in industries like e-commerce, telecommunications, retail, tech (SaaS), and healthcare.
Six Eleven believes that the most important thing when outsourcing projects is to set specific goals, which helps them achieve their targets.
The company focuses on achieving its goals, sometimes even exceeding them, giving it an edge over its competitors.
Service | Location | Price | Review |
| 🌐 Davao City, Philippines | 🕒 < $8-12 / Hr | 4.8 ⭐ Clutch |
5. Infinit-O
Infinit-O started its journey on September 15, 2005, with two veterans of the multinational outsourcing industry of the Philippines.
They wanted to help small and medium-sized businesses around the world prosper by providing them with quality service as an outsourcing partner. They are one of the top-rated healthcare BPO companies in the Philippines and also provide financial services and technology/SaaS companies, and are best suited for them.
If you are a company in the healthcare industry and are looking to outsource to a BPO specialized in healthcare, Infinit-O is one of the best choices.
Service | Location | Price | Review |
| 🌐 Makati Avenue, Makat, Philippines | 🕒 < $25 / Hr | 4.1 ⭐ Clutch |
6. Outsourced
Outsourced is one of the most recent additions to the Philippines' ever-growing BPO providers. It was founded in 2012 by its current Australian director, Mike Larcher, who has 20 years of industry experience and is the Founder, CEO, and Director.
The company didn't start as a conventional BPO firm, though; it was created to support Larcher's own digital agency with offshore talent. Over time, the company evolved into a broader dedicated offshore staffing and global talent partner.
In 2025, Outsourced achieved a significant milestone, their surpassed 1500 employees (currently around 1700). And expanded their offices to 5 other countries apart from the Philippines and Australia, namely, India, Colombia, Argentina, Vietnam, and Malaysia.
Currently, Outsourced is working with 400+ clients, including Genesys, Fox Sports, Mimecast, 2XU, Eucalyptus, and Shootsta.
Outsourced is best suited for clients who are experiencing rapid growth, want to hire part of their operations but not the full function, and are looking for dedicated employees.
Its also particularly attractive to tech companies, as it specializes in providing AI engineers, Data analysts, and developers, and companies that provide professional services such as consulting firms, accounting firms, and engineering companies.
It might not be suitable for clients who, for example, want to outsource an entire process (such as handling 10,000 customer calls per day) as that falls more under a traditional BPO firm.
Although Outsourced's revenue has not been publicly disclosed. Third-party business databases such as Outsource Accelerator, Owler, and Glassdoor estimate its annual revenue in the tens of millions of dollars, with estimates ranging from approximately $25 million to $50 million as of 2025.
Here is a price breakdown of some of their services, for a full price list for all their services you can go visit Outsourced teambuilder calculator:
Outsourcing Service/Role | Outsourced Price Per Month |
Back-end Developer | $2,083 per month |
Bookkeeper | $1,528 per month |
3D Artist | $1,672 per month |
Accountant | $1,905 per month |
Architect | $1,286 per month |
Chat Support Agent | $1,556 per month |
Community Moderator | $1,672 per month |
Customer Service Representative | $1,556 per month |
Data Entry Specialist | $1,440 per month |
Data Scientist | $2,523 per month |
Digital Marketer | $1,789 per month |
Front-end Developer | $2,290 per month |
Full-stack Developer | $2,522 per month |
Medical Billing | $1,556 per month |
Mobile App Developer | $1,973 per month |
SEO Specialist | $1,672 per month |
Sales Representative | $1,556 per month |
Telemarketer | $1,556 per month |
Virtual Assistant | $1,000 per month |
Video Editor | $1,556 per month |
Software Engineer | $2,083 per month |
Social Media Manager | $1,672 per month |
QA Engineer | $1,824 per month |
7. DOXA7
DOXA Talent / DOXA7 Solutions, Inc. is a BPO firm founded by David Nilssen and Lauren Hoover in 2020, with David Nilssen being the CEO and the central figure behind DOXA.
Before DOXA, Nilssen co-founded Guidant Financial, which helped more than 30,000 entrepreneurs access more than $7 billion to start or acquire businesses. He is also two timed TEDx speaker and Former SBA National Young Entrepreneur of the Year.
Although DOXA is headquartered in Boise, Idaho, USA It primary offshore staffing solutions come from the Philippines. Recently, it has also expanded its offices in 3 other countries, including Barranquilla, Colombia; Ho Chi Minh City, Vietnam; and Nairobi, Kenya.
DOXA also has a growing presence in the US with its franchising model starting in 2024. How the franchising works is that, as a DOXA franchise owner, you are running a professional services consulting business. You build relationships with local business owners, identify their talent strategy needs, and bring them a solution that works. Everything after that is handled by DOXA.
Currently, through this expansion, they now have offices in Bellevue, Washington; Cincinnati, Ohio; Philadelphia, Pennsylvania; and 5 other states as well.
As of 2026, DOXA has more than 1,000 offshore professionals and currently reports 800+ active VIP (client) placements.
One of DOXA's key differences from its competitors is that it argues that offshore labor shouldn't be treated as a cheap commodity. Instead, they should receive direct employment, benefits, career development, training, and professional growth. So that both the client and the offshore employee benefit from its model.
In fact, its own webpage explicitly says it should not be described as a call center, BPO body shop, freelancer marketplace, staffing agency, or virtual assistant company.
DOXA's clients include Attentus Technologies, FIKES, TwinEngine, Spadea Law, Content Bacon, and DSL Northwest.
It's best suited for small and midsize U.S. businesses, firms that provide professional services (such as law firms, accounting firms, etc.), home service companies, and recruiting and staffing agencies
In 2025, one of DOXA's major achievements was being ranked 62 in Fortune 100 Best Companies to Work For — Southeast Asia 2025 list.
Service | Location | Price | Review |
| 🌐 Bonifacio Global City, Philippines | 🕒 $2,300 to $3,440 per month | 4.8 ⭐ Glassdoor |
8. StaffWiz
StaffWiz LLC is a remote staffing agency / BPO firm founded by Raj Gupta in 2020 and began publicly operating as an offshore staffing provider by 2021. Its headquatered in New York City, and its Philippines operations are in Makati City, Metro Manila.
As of 2026, it provides services to 500+ US businesses by providing support in 40+ different remote roles. These clients include Grace Accounting, LLC, Bhatta Law LLC, and Suntree Internal Medicine.
One aspect of StaffWiz is that it has two different hiring models. Clients can either hire StaffWiz to fully manage the outsourced team (as a traditional BPO firm), or StaffWiz can act as an HR/recruitment agency, where they help the client find remote talent whom the client can directly hire and manage.
Among the outsourcing solutions across 40+ roles that Staffwizz provide include Remote staffing, recruiting, EOR, payroll, HR, compliance, customer service, back office, finance, legal, healthcare, marketing, IT, etc.
StaffWiz advertises that customers typically receive a shortlist of qualified candidates within approximately two weeks of hiring StaffWiz. The recruitment process is: Define → Recruit → Select → Grow.
StaffWiz is best suited for startups and small to medium-sized firms. It has several law firms and medical clinics among its clients, and so is well suited for them as well.
It also provides support to some Fortune 500 companies and large corporations that works Accenture, Concentrix and Wells Fargo.
Here is a price breakdown of some of their services, for a full price list for all their services you can go visit Staffwiz's pricing calculator:
Outsourcing Service / Role | StaffWiz Price |
Virtual Assistant / Admin | $800–$1,500 per month |
Customer Service Rep | $900–$1,600 per month |
Bookkeeper | $1,200–$2,200 per month |
Staff Accountant | $1,800–$3,000 per month |
Medical Billing Specialist | $1,400–$2,500 per month |
Patient Coordinator | $1,000–$1,600 per month |
Medical Coder | $1,800–$2,800 per month |
Paralegal / Legal Assistant | $1,500–$2,800 per month |
Real Estate VA / ISA | $1,000–$1,800 per month |
Digital Marketer / SEO | $1,200–$2,500 per month |
Social Media Manager | $1,000–$2,000 per month |
E-Commerce / Marketplace Mgr | $1,200–$2,000 per month |
IT Support / Helpdesk | $1,400–$2,500 per month |
Software Developer | $2,000–$4,500 per month |
Data Entry Specialist | $700–$1,200 per month |
Research Analyst | $1,400–$2,500 per month |
Sutherland Global Services has a very prominent presence in the Philippines. It has built a large delivery network/offices in Metro Manila, Clark, Davao, and several other provincial cities.
Its Philippine operation is heavily focused on customer experience, technical support, back-office operations, healthcare, financial services, telecommunications, digital operations, and increasingly technology/AI-enabled services.
The Philippines operation plays a strategic role due to English proficiency (as the Philippines has one of the world's largest English-speaking BPO workforces), U.S. time-zone coverage, cultural compatibility with US, UK and Australia (Filipino customer-service professionals have extensive experience supporting U.S., Canadian, Australian, and UK customers), and a mature BPO ecosystem.
Sutherland Philippines is particularly suited for clients who need high-volume customer service (telecom, retail, and e-commerce industries) 27/7 or need back-office support, such as with Insurance companies, logistic companies, banks and healthcare.
Service | Location | Price | Review |
| 🌐 Metro Manila, Philippines | 🕒 < $10-20 / Hr | 3.8 ⭐ Outsource Accelerator |
10. Boldr
Boldr is the first globally B Corp-certified BPO (Business Process Outsourcing) company in the Philippines.
Founded in 2017 by David Sudolsky, it currently has 1,500+ employees and 100+ clients. Apart from its offices in the Philippines and North America, it has also expanded to South Africa and Mexico.
They specialize in providing BPO services such as Managed Outsourcing, Global Recruiting, Customer Support, Technical Support, Support Engineering, AI Strategy & Implementation, Finance & Accounting, and Data Services.
Among its clients are Caraway, Interfolio and Floyd. Because a large part of their clientele are SaaS Companies, E-commerce businesses, Tech firms, and Startups, they are one of the best suited for US tech software companies along with SupportZebra, Hugo and Catalyst BPX.
Service | Location | Price | Review |
| 🌐 Pasig, Philippines | 🕒 < $25 / Hr | 4.7 ⭐ Clutch |
Other Notable BPO Providers in the Philippines
Below are 20 other notable BPO providers from the Philippines that you can also look into if you are looking to outsource:
11. SupportZebra
SupportZebra is another reliable outsourcing company in the Philippines. With their world-class skill set in eCommerce and SaaS, they are thriving by also supporting fintech companies. They specialize in customer support services and, under the leadership of Nathan Yap, have been growing rapidly since 2011.
Service | Location | Review |
| 🌐 Cagayan de Oro , Philippines | 4.7 ⭐ Clutch |
12. Hugo
Alongside customer support and data entry services, Hugo is effortlessly building a strong presence in data analytics and AI. One of the most impressive things you’ll notice when visiting their website is the Hugo Agent page, where they showcase their top 1% agents. This gives you a clear idea of how qualified their team members are.
Service | Location | Review |
| 🌐 Chicago, IL | 5.0 ⭐ Clutch |
13. Connext
Connext actually covers a lot of spaces in the outsourcing space in the Philippines. You will be surprised that they have actually built their own university to make their employees more skillful and innovative. We barely see such productive activities in big companies, right? Let me know in the comment below.
Service | Location | Review |
| 🌐 Angeles, Philippines | 5.0 ⭐ Clutch |
14. Remote CoWorker
If you or someone in your circle is looking to hire a virtual assistant in the healthcare, then Remote CoWorker is one of the best heathcare BPOs in the Philippines, (apart from Infinit-O).
They also specialize in providing BPO services to the legal, insurance, or hospitality industry.
Their full-time starter package is a great value for any startup or small business. They’ve received quite a few 5-star ratings on Clutch as well. Most importantly, they’ve been in the market since 2007—so you know experience matters, isn’t it?
Service | Location | Review |
| 🌐 Taguig, Philippines | 4.8 ⭐ Clutch |
15. Select VoiceCom
Looking for a dedicated, experienced call center? You can already get that experienced vibe just by hearing this company’s name SelectVoiceCom. They are the only eligible call center outsourcing company in the Philippines we can confidently recommend to you. Recently, they’ve been working on AI to establish an environment of AI-transformed call center operations in the Philippine BPO industry.
Service | Location | Review |
| 🌐 Cebu City, Philippines | 4.8 ⭐ Clutch |
16. Enshored
We can blindly recommend Enshored for food ordering app entrepreneurs. They have a dedicated service page for this particular niche. You can fix late delivery issues, keep food menus updated, and more.
Along with food order app outsourcing services, we noticed they are also working in the travel tech operations space. Our words aren’t enough to judge their expertise, check out their plenty of case studies to see for yourself. Let us know in the comments if you discovered any extra unique flavor in Enshored. Best of luck!
Service | Location | Review |
| 🌐 Pasig, Philippines | 4.8 ⭐ Clutch |
17. Booth & Partners
If you are a US-based startup looking for top-rated data entry and back office outsourcing services, Booth & Partners is one of the best choices along with Six Eleven Global Teleservices, StaffWiz, and Cloudstaff.
Service | Location | Review |
| 🌐 Makati, Philippines | 4.8 ⭐ Clutch |
18. Sourcefit
Sourcefit is an American company, but the outsourcing operations are managed in the Philippines and four other countries across Asia and Africa. You can also hire them on a project-based model. Outsourcing companies in the Philippines usually don’t offer this kind of pricing structure.
Suppose you just need a hand for a small task; you can hire them for that too. We found that Sourcefit offers great diversification in their services, making them a full all-in-one solution for any of your needs.
Another one of their unique features is that they offer flexible service level agreements (SLA) whether you need project-based pricing, pricing per dedicated agent, or any other model they do offer it.
Service | Location | Review |
| 🌐 Quezon City, Philippines | 5.0 ⭐ Clutch |
19. SPLACE BPO
Splace BPO is one of the best BPO companies in the Philippines, well known for having one of the best workplaces. They are even GPTW (Great Place to Work) certified. And you know—when the workplace is great, the productivity and work quality of the employees always shine through in their output. Besides, they’re affordable too, with rates ranging from $10 to $25 per hour.
Service | Location | Review |
| 🌐 Davao City, Philippines | 4.9 ⭐ Clutch |
20. Helpware
Unlike other BPO companies, Helpware has expanded beyond back-office support and customer support services to establish a footprint in the cybersecurity field as well. They’re a relatively established company, founded in 2015. Plus, they’ve received 40+ positive reviews on Clutch too.
Service | Location | Review |
| 🌐 Taguig, Philippines | 4.8 ⭐ Clutch |
21. Innovature BPO
Innovature BPO is a Vietnam-based BPO company, but they operate from the Philippines. They serve multiple industries and have been certified as one of the top 100 outsourcing companies by the Global IAOP. Innovature BPO always keeps their website updated with the latest trends and industry news. If you visit their homepage, you’ll find it featured below.
Service | Location | Review |
| 🌐 Cebu City, Philippines | 4.8 ⭐ Clutch |
Hit Rate Solutions provides highly dedicated, result-driven services. If you are in the B2B or B2C space, you can benefit from their lead generation and cold calling services. Thanks to their focus on lead generation and cold calling, they’ve become experts in generating high-quality leads and sales, which is crucial for any business.
Service | Location | Review |
| 🌐 Bacolod, Philippines | 4.7 ⭐ Clutch |
23. 2ndOffice
When you hear this company’s name, what comes to mind? Let us know in the comments! Yes, it’s actually your second office but sadly, only for eCommerce business owners. 2nd Office is an all-in-one solution for eCommerce business owners. From marketing to sales, they handle all the tasks necessary for eCommerce success.
Service | Location | Review |
| 🌐 Pasig City, Philippines | 5.0 ⭐ Clutch |
24. Foundever
Foundever is a global brand in customer-experience outsourcing. Its global workforce is approximately 150,000–170,000, of which 40,000+ / 42,000+ (26%) is Philippine workforce.
As one of the top BPO brands, its core services include customer care, technical support, back office, sales & retention, collections, and trust & safety. The industries it provides its services to are Banking, healthcare, insurance, retail, technology, telecom, travel, manufacturing, government and more.
Service | Location | Review |
| 🌐 Alabang, Baguio, Cebu, Makati, Mandaluyong, Palawan, Pasig, Tarlac and Quezon City, Palawan, Luzon, Metro Manila | 5.0 ⭐ Clutch |
25. Catalyst BPX
Catalyst BPX is a very new company, founded in 2023, and we’re already seeing their rapid growth. They have already earned the trust of world-leading companies like Stripe, OpenAI, Dell, ClickUp, etc. They’ve demonstrated their impressive expertise in the financial analysis and planning space. Their omnichannel customer support activities are truly noteworthy.
Service | Location | Review |
| 🌐 Taguig, Philippines | 5.0 ⭐ Clutch |
TRU is not limited to back-office support or customer support service spaces. They are also thriving in the KPO sector within the Filipino industry. Like Sourcefit, TRU29 Solutions offers project-based services as well, making it very flexible to onboard with them.
TRU29 also offers flexible service level agreements (SLA), whether you need project-based pricing or pricing per dedicated agent. If you are looking to outsource to the Philippines to a BPO firm with flexible SLA, TRU29 is a great option.
Service | Location | Review |
| 🌐 Pasig, Philippines | 5.0 ⭐ Clutch |
27. Acquire BPO
Acquire BPO is one of the oldest BPO companies in the Philippine BPO industry. They started their journey back in 2005. Can you imagine they’ve been around that long? Yet, they continue to maintain a high reputation in the Philippine BPO market. They’ve already aligned with AI and automation trends. As a business owner, I’d refer to them as the father of BPO in the Philippines.
Service | Location | Review |
| 🌐 Pasig, Philippines | N/A |
Pac Biz has built a strong reputation over the years for their quality contact center agents. After reviewing their website and services, we can conclude that they specialize in transportation and NEMT dispatch services.
Service | Location | Review |
| 🌐 Dumaguete, Philippines | 4.7 ⭐ Clutch |
29. Premier BPO
Premier BPO is one of the oldest BPO companies in the Philippines. This company is two years older than Acquire BPO. It’s very impressive that they still manage their operations so successfully. They have already acquired the “TITAN AWARDS,” CX Awards, and more for maintaining excellence in customer satisfaction.
Service | Location | Review |
| 🌐 Quezon City, Philippines | 4.1 ⭐ Clutch |
30. STAFFVIRTUAL
StaffVirtual is an established BPO company in the Philippines, founded in 2009. This company has a unique blend of American ownership, with management handled by expert, talented Filipinos. They work across various unique industries like MSPs, startups, eCommerce, legal, and more. I personally invite you to check their case study pages to learn more about their working process.
Service | Location | Review |
| 🌐 Quezon City, Philippines | 5.0 ⭐ Clutch |
Frequently Asked Questions
Who is the best BPO company in the Philippines?
There is no single "best" BPO company in the Philippines. The top choice for each client heavily depends on specific business needs, size, and industry.
However, if you want to rank based on scale, employee satisfaction, and specialized services, Accenture and Teleperformance have consistently ranked in the top. For example, in the 2025 global outsourcing ranking from Outsource Accelerator, Teleperformance ranked 1st and Accenture 2nd among its top 500 outsourcing firms.
In the case of Teleperformance, this is because of its enormous scale and rich history. Teleperformance began operating in the Philippines in 1996. Currently, it has 60,000+ employees and 45,000 workstations across 27 business locations.
That scale alone puts it in a completely different category from a 500- or 1,000-person Philippine BPO.
It also has a very strong employer reputation. In 2025, it ranked: 8 among Philippines Best Workplaces — Large Companies and received its fourth consecutive recognition on that list.
For Accenture, not only does it have enormous scale as well, but also but it is also more of a Technology + consulting + outsourcing + managed services company rather than simply being just a traditional BPO.
It has a great brand credibility and can handle much more complex outsourcing, such as procurement, supply chain, HR, data analytics, etc.
What are the top BPO companies in the Philippines in 2026?
For 2026, our choice for the top BPO companies in the Philippines are:
Teleperformance
Accenture
Sutherland Global
Six Seven Global
Cloudstaff
How many BPO companies are there in the Philippines?
Unfortunately, there is no single registry that captures a list of every single BPO companies in the Philippines.
PEZA reported 1582 IT-BPM companies in its official press release in 2022. IT and Business Process Association of the Philippines (IBPAP), meanwhile, has 400+ members, while the Contact Center Association of the Philippines (CCAP) has about 145 members. These do not include small startups that are not part of PEZA, IBPAP, or CCAP.
A correct estimate would definitely be more than 1500+ BPO firms and call centers in the Philippines.
Is outsourcing to the Philippines worth it?
The short answer is: Yes! Outsourcing to the Philippines will always be worth it. This is because of their low operating costs, large English-speaking workforce, decades of BPO experience, large talent pool, and strong specialization in U.S. business processes that make them one of the best hubs for outsourcing.
But rather than just a destination for cheap call-center labour, the Philippines has developed into one of the world's largest IT-BPM (Information Technology and Business Process Management) markets, covering customer experience, finance, healthcare, IT, software, analytics, back-office operations, and increasingly AI-enabled services.
What this means is that businesses can outsource a wide range of functions, as listed above, and can find some of the best AI-enabled services through outsourcing to the Philippines.
What services do Philippine BPO companies specialize in?
The Philippines has evolved beyond being just a call center hub. They have evolved to become world leaders in various specialized BPO services, which include:
AI-enabled solutions
IT and software development
Healthcare BPO services
Legal outsourcing solutions
Finance
Data Analytics
Back office support
Customer experience
Who are the Top 10 BPOs for finance support services in the Philippines?
The following are best known for providing financial BPO services:
Infinit-O
Outsourced
DOXA7
Sutherland Global Services Philippines Inc.
SupportZebra
Innovature BPO
List the most reliable IT outsourcing firms in the Philippines for software development
Accenture Inc. is undoubtedly the best in prividing cutting-edge IT outsourcing solutions' for Salesforce, Oracle, SAP, Adobe platforms. But apart from them companies that are also reliable in providing IT outsourcing services include:
Teleperformance
Outsourced
Cloudstaff
Boldr
Who are the top BPO outsourcing Companies for small businesses in the Philippines?
If you are a small business looking to outsource to the Philippines, the following are our best choices for BPO firms to whom you can outsource to:
Infinit-O
StaffWiz
Boldr
Booth & Partners
STAFFVIRTUAL
The reason why they are our best choice is that all of them cater to SME by providing dedicated virtual assistants and small teams for various roles that small businesses need, rather than providing solutions for mega projects.
Who are the most reliable business process outsourcing partners for multi-year enterprise transformation programs?
Among the 30 most renowned BPO firms that we have listed, the following are the best for multi-year enterprise transformation programs:
Accenture Inc: Global enterprise consulting/technology firm operating in PH since 1985, 50,000+ employees — enterprise transformation is Accenture's core global business model.
Sutherland Global Services Philippines Inc: 35+ years in business; offers dedicated platforms (Sutherland Anywhere, Conversational AI, Connect, Mobility) built for large-scale, multi-year digital transformation engagements.
Acquire BPO: One of the oldest PH BPOs (founded in 2005), and over the years, they have aligned with AI and automation trends while maintaining a reputation over two decades.
Premier BPO: One of the oldest BPO companies in the Philippines and holder of TITAN Awards and CX Awards for sustained excellence.
What BPOs in the Philippines specialize in product walkthroughs and in-app onboarding support?
Most of the reputable BPO firms that provide product development do also specialize in product walkthroughs and in-app onboarding support. These include Accenture, Enshored, Catalyst BPX, Cloudstaff, and Outsourced.
Which BPO companies in the Philippines that offer work from home
Among these BPO firms, those that have confirmed to explicitly adopt a hybrid/work from home culture include Infinit-O, Outsourced, Boldr, and Booth & Partners.
Which BPOs in the Philippines are great at handling customer inquiries without heavy scripting?
Unfortunately, no BPO company publicly markets "low scripting" or "no heavy scripting" in handling customer inquiries.
But typically, small BPO companies that cater to SME by providing dedicated agents and small teams and do not actively provide automated solutions are the ones that do not do heavy scripting to handle customer inquiries. These include:
SupportZebra
Hugo
Boldr
Outsourced
What are the top call center services in the Philippines for multilingual chat and voice support, and how do their monthly rates in PHP compare?
Top Call centers in the Philippines that multilingual chat and voice support include:
Teleperformance Philippines Inc. - Global CX company operating 22+ sites for major multinational brands — multilingual support is standard at this scale industry-wide, but not explicitly confirmed in available sources for the PH operation specifically. Price Range is: $10-15 per hour.
Accenture Inc. - Serves 120+ countries globally — multilingual capability highly likely given scale, but not explicitly confirmed for the Philippines site. Click here For Price Breakdown.
CloudStaff - Specializes in multilingual customer support. Price range is $1,400 - $1,518 per agent per month.
SupportZebra - They provide support in multiple languages, explicitly including English, Spanish, and French. Price range start at $1,900 per agent per month.
Most Outsourced BPO Services in the Philippines
Explore the Philippines' BPO dominance, offering diverse outsourcing services from IT solutions to customer service, accounting, and creative fields.
1. Programming and IT Services
The Philippines is also called the call center capital of the world. The IT-BPO industry contributes high-quality jobs to over one million Filipinos resulting in domestic growth and expansion of the country.
As the BPO industry continues to grow, more leading companies like Oracle, Microsoft, and AT&T are outsourcing their programming and IT services from the Philippines.
2. Non-Core Operations
When a company outsources some of its business functions from a reputable service provider, it gains access to experts with extensive knowledge of the work domain.
The service includes non-core operations as well. The Philippines provides top-notch non-core services like human resources, management, data processing, etc.
3. Customer Services
Customer service is the touch point of your company's growth. The Philippines has many customer support services assisting businesses around the world. The language and cultural compatibility of Filipinos play a vital role while providing customer service.
The BPO services have been driven by low human resource costs, historical connection with the United States, and the advantage of an educated population.
4. Accounting and Payroll
There are numerous accounting and payroll services in the Philippines that help business owners with payroll payments. This system also helps in customer management and with taxes.
One of the top payrolls in the Philippines is Salarium. Some business owners hire people to deal with the salary, and some choose to use payroll apps to pay the salary.
5. Engineering
It is not hard to find a job in the Philippines. Especially getting engineers for the business is one of the easiest things. All types of engineering have an equal demand, so hiring an engineer for business causes will not be tough.
If someone is creating a building for their business, the requirement for an engineer will be needed.
6. Human Resources
The Philippines provides a good number of HR services and it stands as one of the major causes behind good business performance and a strong economy.
Human resource management involves evaluation, training of new job applicants, and recruitment of new candidates. Technically, HR managers are one of the core handles of a business organization.
In this sector, the Philippines are constantly struggling to find people worthy of HR management.
With the growing population in the country, the number of business sectors is increasing as well. Hence, the requirement for HR managers is increasing too.
7. Content Creation
People in the Philippines are also getting ahead in content creation such as food vlogging, web design, and freelancing.
Content creation covers a small sector of the business world and has a huge demand worldwide, and this, too, is running fast in the Philippines.
With the help of content creation, you can advertise your business which will help your business to flourish much more quickly.
8. Graphics Designing
The demand for graphic design is high and spontaneous. Various organizations require graphic designers for their content, and hence, the demand for graphic design is high as well.
One of the highest-paying jobs in the Philippines is the art director which requires graphic design. Graphic designing requires designing promotional posters or other social media posts which advertise the business.
9. Personal Assistant
To carry a business or ease the pressure, a personal assistant is required in almost every business strategy.
The demand for this position in the Philippines is one of the highest. Businesses are growing in the country, and with that the need for personal assistants as well.
Personal assistants help the owner with tracking the record, notifying about business changes, and other small things.
Also, they can hire virtual assistants as well. The salary for the assistants is good and worth the job.
10. Research and Development
Research and development is the creative work in which people undergo a system where they take knowledge of man, culture, and society so that they can bring improvements in their work and create new devices or applications.
In the Philippines, Research and development help people increase their productivity, especially in agriculture, to produce more crops of good quality, in health, to produce quality and healthy medicines, and in industries, to produce quality goods and products in higher quantities.
Some of the R&D institutes are the Advanced Science and Technology Institute, the Food and Nutrition Research Institute, the Forest Products Research and Development Institute, the Industrial Technology Development Institute, the Metals Industry Research, and Development, etc.
Why the Philippines is a Top Destination for BPO
In recent years, the Philippines has consistently ranked among the top destinations for BPO services, attracting multinational companies from around the world.
But what makes the Philippines stand out as a premier BPO destination? Here are some key factors that contribute to its success:
1. Highly Skilled Workforce
One of the most significant advantages of the Philippine BPO industry is its highly skilled and educated workforce.
The country boasts a literacy rate of over 97% and produces approximately 500,000 graduates annually, many of whom possess degrees in business, IT, and other fields relevant to BPO services.
English proficiency is also exceptionally high, making communication seamless.
2. Cost-Effectiveness
Cost efficiency is a crucial consideration for businesses looking to outsource. The Philippines offers competitive labor costs without compromising quality.
This cost-effectiveness extends beyond wages to include lower operational costs, making it a financially attractive option for companies.
3. Cultural Compatibility
Cultural affinity plays a significant role in the success of outsourcing relationships. Filipinos are known for their adaptability and strong understanding of Western culture, particularly American.
This cultural compatibility ensures smoother interactions and a better customer experience.
4. Government Support
The Philippine government has been highly supportive of the BPO sector, implementing policies and incentives to attract foreign investment.
Initiatives such as tax exemptions, streamlined business processes, and infrastructure development have created a favorable environment for BPO companies to thrive.
5. State-of-the-Art Infrastructure
Modern infrastructure is essential for the efficient operation of best BPO companies.
The Philippines has invested heavily in improving its telecommunications and transportation networks, ensuring reliable internet connectivity and easy access to major business hubs.
Cities like Manila, Cebu, and Davao are now equipped with world-class facilities to support BPO operations.
6. Diverse Service Offerings
The Philippine BPO industry is not limited to call centers; it offers a wide range of services such as IT support, human resources, finance and accounting, and creative services.
This diversity allows businesses to find specialized expertise tailored to their specific needs.
Final note
If you are planning to outsource your services, the Philippines has a lot of options to look at. Yet, you may also want to look at more effective options.
Learn about the top 10 BPO companies in Bangladesh. We look forward to assisting you with any queries. Contact ASL BPO, your next outsourcing partner.
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