• Zayed Ahmed

Top 10 BPO Services in the Philippines

Updated: Sep 8

“ The Philippines makes up 10-15 % of the global BPO market, with a national workforce of approximately 1.3 million workers. This sector generates about 9% of the country’s annual GDP.” Microsoft (2022)

The Philippines is one of the countries that remained strong in terms of business. It is one of the fastest-growing economies in the ASEAN region and it comes with many advantages.


It has the top-tier resources, manpower, a perfect business environment, and a business-friendly atmosphere to run successful BPO services.


The cost-effective business process method has already collaborated with the 20 percent annual expansion rate of the country. As a leading BPO provider, the Philippines has dynamic services for the administration processes.


Let’s talk about some BPO Services in the Philippines.


Top BPO Service provider in the Philippines

Before talking about the available services in the Philippines, let's show you a list of 10 BPO Companies in the Philippines. The companies are,

  • Accenture Inc.

  • Teleperformance

  • JPMorgan Chase & Co.

  • IBM.

  • Concentrix.

  • Infinit-O

  • 24/7 Customer Philippines Inc.

  • Microsourcing

  • Wipro

  • HireSmart Staff

Most Outsourced BPO Services in the Philippines


Top 10 BPO Services in the Philippines

Programming and IT Services


The Philippines is also called the call center capital of the world. The IT-BPO industry contributes high-quality jobs to over one million Filipinos resulting in domestic growth and expansion of the country.


As the BPO industry continues to grow, more leading companies like Oracle, Microsoft, and AT&T are outsourcing their programming and IT services from the Philippines.

Non-Core Operations


When a company outsources some of its business functions from a reputable service provider, it gains access to experts with extensive knowledge of the work domain.


The service includes non-core operations as well. The Philippines provides top-notch non-core services like human resources, management, data processing, etc.


Customer Services


Customer service is the touch point of your company's growth. The Philippines has many customer support services assisting businesses around the world. The language and cultural compatibility of the Filipinos play a vital role while providing customer service.


The BPO services have been driven by low human resource costs, historical connection with the United States, and the advantage of an educated population.


Accounting and Payroll


There are numerous accounting and payroll services in the Philippines which help business owners with payroll payments. This system also helps in customer management and with taxes.


One of the top payrolls in the Philippines is Salarium. Some business owners hire people to deal with the salary, and some choose to use payroll apps to pay the salary.


Engineering


It is not hard to find a job in the Philippines. Especially getting engineers for the business is one of the easiest things. All types of engineering have an equal demand, and so hiring an engineer for the business causes will not be tough.


If someone is creating a building for their business, the requirement for an engineer will be needed.


Human Resources


The Philippines provides a good number of HR services and it stands as one of the major causes behind good business performance and a strong economy.


Human resource management involves evaluation, training of new job applicants, and recruitment of new candidates. Technically, HR managers are one of the core handles of a business organization.


In this sector, the Philippines are constantly struggling to find people worthy of HR management.


With the growing population in the country, the number of business sectors is increasing as well. Hence, the requirement for HR managers is increasing too.


Content Creation


People in the Philippines are also getting ahead in content creation such as food vlogging, web design, and freelancing. Content creation covers a small sector of the business world and has a huge demand worldwide, and this, too, is running fast in the Philippines. With the help of content creation, you can advertise your business which will help your business to flourish much more quickly.


Graphics Designing


The demand for graphic design is high and spontaneous. Various organizations require graphic designers for their content, and hence, the demand for graphic design is high as well.


One of the highest paying jobs in the Philippines is the art director which requires graphic design. Graphic designing requires designing for promotional posters or other social media posts which advertise the business.


Personal Assistant


To carry a business or ease the pressure, a personal assistant is required in almost every business strategy. The demand for this position in the Philippines is one of the highest. Businesses are growing in the country, and with that the need for personal assistants as well.


Personal assistants help the owner with tracking the record, notifying about the business changes, and other small things. Also, they can hire virtual assistants as well. The salary for the assistants is good and worth the job.


Research and Development


Research and development is basically the creative work in which the people undergo a system where they take knowledge of man, culture, and society so that they can bring improvements in their work and create new devices or applications.


In the Philippines, Research and development help the people increase their productivity, especially in agriculture, to produce more crops of good quality, in health, to produce quality and healthy medicines, and in industries, to produce quality goods and products in higher quantities.


Some of the R&D institutes are the Advanced Science and Technology Institute, the Food and Nutrition Research Institute, the Forest Products Research and Development Institute, the Industrial Technology Development Institute, the Metals Industry Research and Development, etc.



Final note

If you are planning to outsource your services, the Philippines definitely has a lot of options to look at. Yet, You may also want to look at more effective preferences. Learn about the top 10 BPO companies in Bangladesh. We are looking forward to assisting you with any queries. Contact ASL BPO, your next outsourcing partner.

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