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  • Writer's pictureYarana Hossain

Top 20 Call Center in India for Transportation Services

Updated: 3 days ago

Transportation services have always been in demand; there’s no doubt about that. 

But did you know that the road network in the United States is the biggest in the world?

And why would you require a call center for transportation services?


In short, scheduling pickups, providing reservation information, and notifying the company of fast cancellations are compulsory for smooth operations.




Keeping this in mind, we have made things simpler on your end by listing down the top 20 call center for transportation services in India:


Reasons to Choose a Call Center in India


24 / 7 Call center in india


The advent of advanced call center technologies in the Asian region has made it possible to provide 24/7 call center services without compromising on customer service quality.


But out of all the existing countries, why should you choose an Indian call center?


Here’s why:


Convenient Time Zone

Utilizing the ~10-hour time difference between call centers in India and first-world countries such as the USA and Canada provides an ample customer service experience around the clock.  


Linguistic Proficiency

India secured the 9th position in the English Proficiency Index in Asia, with a literacy rate of 72.23%, which attests to language competence, the number one requirement for comprehensive call center services. 


Reduced Overall Costs

Running a 24 7 call center calls for several monthly expenses: staff salaries and office rent, utility bills, in-house equipment and training, etc. The simplest way to reduce such expenditures is by delegating tasks such as customer support to outsourcing companies in India.


Technological Prowess

India retains 40th position in the Global Innovation Index (GII) 2023, while the ICT industry aims to grow to 20% of the predicted GDP. Thus, this assures that call center solutions providers in India are, in fact, technologically advanced.


Top 20 Call Center in India for Transportation Services


call center in india for transportation services



Let customer service specialists handle your cumbersome booking responsibilities with Tasks Expert while you focus on business growth and expansion.


Rating: 4.8 | Source

Founding Year: 2017

Location: Kalyan, India

Number of Employee: 250 - 999

Average Hourly Rate: < $25 / hour




Motif recently rebranded as TTEC, is a leading outsourced call center in India that ensures top-notch 24/7 client satisfaction with multi-channel customer service.


Rating: 4.0 | Source

Founding Year: 2000

Location: Ahmedabad, India

Number of Employee: 1,000 - 9,999

Average Hourly Rate: < $25 / hour



Stay in budget with a personalized and scalable 24/7 customer support team when you partner with Cimmons.


Rating: 4.0 | Source

Founding Year: 2000

Location: Bengaluru, India

Number of Employee: 250 - 999

Average Hourly Rate: $50 - $99 / hour



Guarantee the fastest response time and on-demand solutions to transportation services customers with a dedicated team at your disposal.


Rating: 3.6 | Source

Founding Year: 2014

Location: Bengaluru, India

Number of Employee: 50 - 249

Average Hourly Rate: < $25 / hour



Stay focused on maximizing your transportation business operations without compromising on client satisfaction when you avail efficient customer services.


Rating: n / a

Founding Year: 2017

Location: New Delhi, India

Number of Employee: 10 - 49

Average Hourly Rate: < $25 / hour



Improve your brand’s operational capacity and enhance its worldwide presence by outsourcing call center services from D K Patron Services.


Rating: 3.2 | Source

Founding Year: 2015

Location: New Delhi, India

Number of Employee: 50 - 249

Average Hourly Rate: < $25 / hour



Satisfy your 24 hour call center requirements and enable growth for transportation businesses by creating your support team.


Rating: 4.7 | Source

Founding Year: 2017

Location: Pune, India

Number of Employee: 50 - 249

Average Hourly Rate: $50 - $99 / hour




Acquire tailored solutions for your transportation services and stay worry-free with Integrative Systems’ 24 7 support team.


Rating: 4.2 | Source

Founding Year: 2009

Location: Pune, India

Number of Employee: 50 - 249

Average Hourly Rate: $50 - $49 / hour




Boost your transportation business growth and provide timely solutions to clients across the globe by availing of call center services at a reduced cost.


Rating: n / a

Founding Year: 1999

Location: Chennai, India

Number of Employee: 50 - 999

Average Hourly Rate: <$25 / hour




Outsource your customer support team and maintain a smooth client experience with the call center for transportation services available at E Virtual.


Rating: 4.3 | Source

Founding Year: 2009

Location: Noida, India

Number of Employee: 50 - 249

Average Hourly Rate: <$25 / hour




Nurture your business while ensuring maximum consumer satisfaction without over-the-top budget demands.


Rating: 3.9 | Source

Founding Year: 1996

Location: Pune, India

Number of Employee: 1000 - 9999

Average Hourly Rate: Undisclosed



Let your client base experience effortless transportation services and drive sales for business growth by outsourcing a call center, which is available 24/7.


Rating: 4.4 | Source

Founding Year: 1995

Location: Noida, India

Number of Employee: 250 - 999

Average Hourly Rate: $25 - $49 / hour



Incorporate seamless customer support for transportation scheduling and booking services throughout the night and day.


Rating: 3.3 | Source

Founding Year: 1985

Location: Mumbai, India

Number of Employee: 50 - 75

Average Hourly Rate: Undisclosed



Partner with a call center outsourcing company and optimize your business’s core performance without sweat. 


Rating: n / a

Founding Year: 2022

Location: Zirakpur, India

Number of Employee: 10 - 49

Average Hourly Rate: $15 - $25 / hour



Have a customer experience specialist within your reach for unmatched client satisfaction and etch your brand’s mark globally.


Rating: 5.0 | Source

Founding Year: 2019

Location: Gurugram, India

Number of Employee: 10 - 49

Average Hourly Rate: < $25 / hour



Deliver outstanding transportation services as you outsource 24/7 call answering service through the Acespera Systems team.


Rating: 5.0 | Source

Founding Year: 2019

Location: Pune, India

Number of Employee: 50 - 249

Average Hourly Rate: $25 - $49 / hour



Scale your transportation business to new heights as your personally recruited call center service team provides strategic solutions.


Rating: 3.5 | Source

Founding Year: 2001

Location: Gurugram, India

Number of Employee: 250 - 999

Average Hourly Rate: $100 - $149/ hour



Maintain your brand reputation on a global scale by securing efficient call center services via offshoring.


Rating: 4.4 | Source

Founding Year: 2013

Location: New Delhi, India

Number of Employee: 50 - 249

Average Hourly Rate: Undisclosed



Get an edge over your global competitors as you strategically provide satisfactory solutions to clients using transportation services.


Rating: 5.0 | Source

Founding Year: 2011

Location: Bengaluru, India

Number of Employee: 50 - 249

Average Hourly Rate: <$25 / hour



Invest in a reliable 24/7 customer service team and watch your brand grow and succeed to mark a presence globally.


Rating: 4.0 | Source

Founding Year: 2010

Location: Gandhinagar, India

Number of Employee: 250 - 999

Average Hourly Rate: <$25 / hour



Alternatives to Call Center for Transportation Services in India


If you’re looking for a more affordable alternative, outsourcing companies in Bangladesh can be the way. 


Apart from leading ahead of India in the English Proficiency Index in Asia, the overhead cost of a 24/7 answering service in Bangladesh is typically relatively less. 

Interested to give it a try?





Frequently Asked Questions



What Transportation Services Can I Book Through Your Call Center in India?

Call centers in India can provide a 24/7 call answering service to make booking and scheduling options available and provide fast cancellation services. 

What Languages Do Your Call Center Agents Speak?

How Can I Track My Booked Transportation After Calling the Center?

What Happens if I Need to Change or Cancel My Booking

How Can I Be Sure My Information Is Secure When Booking Through the Call Center










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