Top 10 Virtual Assistant Companies in Bangladesh 2021
Updated: May 25
One of the most demanded services that the Outsourcing industry provides to businesses around the globe is Virtual Assistant Services. In 2019, the global market value for virtual assistants was at USD 3.7 billion, with a compound annual growth rate (CAGR) of 34%. The demand for this service is estimated to grow at an exponential rate in the next 6 years.
The reason for this growth is small to medium-sized businesses and individuals with busy schedules often hire virtual assistants (VA) to lessen their workload and to complete various day-to-day tasks of the business operation as well. So as more businesses grow along with the economy, the growth of the demand for this service will be natural as well. Typically, businesses hire virtual assistants from companies either near-shore such as Brazil, Chile, or Bulgaria (for US and EU respectively) or from offshore such as India, Philippines, Bangladesh, Malaysia, etc.
Bangladesh's IT sector has a booming number of virtual assistant companies that have been providing excellent services in a number of areas to its clients globally. Although many of them are startups, their services are comparable and equal to that of big firms in India and the Philippines.
Why hire a Virtual Assistant from Bangladesh?
Before we list the virtual assistant firms in Bangladesh that are at the top in providing their services, let's look at some of the reasons why you should hire a virtual assistant company from Bangladesh instead of from other competitor countries:
Most Bangladeshi virtual assistants have comparatively more neutral accents than those from the Philippines and India - If your virtual assistant has to talk over the phone a lot, and you prefer people with neutral accents, it's better to hire one from Bangladesh than other countries.
Competitive prices - Virtual Assistant prices are much more competitive in Bangladesh than in India, Malaysia, or any nearshore companies without any loss of quality. You would be saving more money just from choosing to hire your VA from Bangladesh instead of from elsewhere.
Better Quality Service - As most VA firms in Bangladesh are startups, they are working hard to please their clients and are making sure to provide excellent services in order to grow. The startup owners are often personally involved in solving the client issues something that is often lacking from big firms elsewhere.
Top Virtual Assistant companies
And so here is a list of the top virtual assistant companies in Bangladesh (in no particular order), that you may want to contact in order to hire for your business needs:
Dutytaker is an IT company that has its business premises in UK, Bangladesh, and Canada. They provide Virtual Assistant services in the areas such as Customer support. They also provide support in other areas such as technical support, data processing, billing, etc.
The Manifest rates ASL BPO as the top 31st Virtual Assistant service provider in the world in 2020. We provide a wide array of VA services to businesses around the world starting from admin support, accounting, social media support, customer care support, sales & marketing, and much more! Currently, there are 30+ businesses from the USA, Canada, United Kingdom (UK), France, and China that have hired multiple VAs from us for their back-office support. To know more about our services click here.
Quantanite is one of the largest BPO companies in Bangladesh that provides Intelligent automation solutions to European and North-American businesses. A part of its service is to provide virtual assistants, a.k.a their digital workers for back-office support. Currently, it has approximately 1000 employees in Bangladesh, with office branches in UK, Sweden, Finland, and South Africa.
They are a startup Virtual Assistant company that solely specializes in providing back-office support to small and medium-sized businesses. Their VA services are in areas of customer service, CRM handling, digital marketing, call support, internet research, marketing, and sales.
Although, primarily a contact center, MyOutsourcing LTD is an ISO 9001:2015 certified company that also provides VA service and Back Office Support.
KITC is one of the largest IT companies in Bangladesh. It was founded by Mike Kazi in about 2009 with less than 10 people and now has approximately 400 employees. Although it brands itself as an IT company, it mostly provides back-office support and virtual assistant services to the North American Real Estate and Financial industry.
Zenov BPO is another established company that has office branches in the USA, Srilanka, and Bangladesh. They provide VA services in areas such as Accounting & Finance, Customer support, Data processing, etc.
A startup Virtual Assistant firm, OSS provides various back-office support such as lead generation, admin support, web research, etc. Its clientele is mostly North American based.
Global racket, although is a startup contact center in Dhaka, they also provide Real Estate Virtual Assistant services and other back-office support to small businesses globally.
ABI is an IT firm that primarily provides digital marketing services. However, it also provides virtual assistance to its clients in related fields such as social media management, online marketing, website analytics, content writing, and customer care.
When you want to hire a Virtual Assistant Firm, talk in detail about your needs with the potential candidates, tell them what your requirements are, and see who fulfills them. Then choose the one which best suits your needs. Hope this helps!
Zayed Ahmed is the founder and CEO of ASL BPO, a BPO firm that provides a wide array of outsourcing solutions to businesses worldwide.